How can I get more information or help?
For all information and assistance, you can receive support from the IPC certification team by using the HELP DESK.  *Note* You must create a login for the HELP DESK in order for your inquiry to reach us successfully. 


What is IPC EDGE?
IPC EDGE is an online learning platform designed to deliver the education needed to acquire and develop the competitive skills necessary to excel in the electronics industry. From entry level to executives, IPC Edge courses provide a variety of flexible 24/7 learning opportunities. White papers, webinars, IPC standards, skill development and certification foundation courses, IPC Edge is the educational resource essential to improve quality, reliability, and communication within the entire supply chain.

What are the technical requirements for using IPC EDGE?
The technical requirements for IPC EDGE Courses Online are minimal:

  • IPC EDGE can be accessed from any web enabled device (PC, MAC, smart phone, tablet) and can be run within your internet browser, so no additional software is needed.

IPC EDGE supports most modern desktop web browsers. The table below outlines our supported browser versions. 

Supported Browsers 
BROWSER               VERSION
Chrome                     51 or latest public version (PC and Mac)
Firefox                       47 or latest public version (PC and Mac)
Safari                         9 or latest public version (Mac)
Microsoft Edge          25 or latest public version (PC)
Internet Explorer        10 or latest public version (PC)

Browser Notes:
•    Your version of Safari, Microsoft Edge, and Internet Explorer depends on your device's operating system.
•    Browser add-ons, extensions, or compatibility-mode settings might interfere with functionality

Supported Tablet Devices, Operating Systems, and Mobile Browsers 
TABLET               OS SUPPORTED                                 MOBILE BROWSER
Apple tablets        9 (latest public version)                          Safari
Android tablets    Jelly Bean 4.1 (latest public version)      Chrome

A high-speed connection is recommended. Low bandwidth can cause slow load times and overall audio, video, and general screen rendering and performance issues. 

Is there software needed to print certification of completion?
Certificates are downloadable PDFs

How do I purchase a course?

  1. Goto to
  2. Locate the course you are looking for
  3. Select “Add to cart”
  4. Follow the instructions, starting with “Go to Checkout”.  (Login/Register as needed)
  5. That course will then appear in your "My Dashboard" for completion. 

How do I purchase a course/voucher for multiple learners other than myself?

  1. Go to
  2. Locate the course you are looking for
  3. Select “Purchase Learner Voucher(s)”
  4. Follow the instructions, starting with “Go to Checkout”. (Login/Register as needed)
  5. In the “Checkout screen” find the box indicated as “Quantity”
  6. Change the number from “1” to the quantity of vouchers you want to purchase
  7. When you select “Update” the checkout page will be updated, with correct quantity and price

How do I pay for the courses or vouchers? 

•    Credit card via PayPal: Master Card, Visa, American Express
•    PO: IPC Members may purchase courses by using a Purchase Order.  Please contact Member Support to submit your PO. Note: When purchasing with a PO, for vouchers, a voucher will be issued to the tester or person responsible for issuing the vouchers to the learner or student.

What is a course voucher? 
A voucher is another way to purchase a course or multiple courses. A voucher is mainly used when purchasing a course for someone other than yourself or multiple users. A company trainer or a training center would more than likely purchase vouchers. A voucher code will be issued when purchasing a voucher and the code will need to be provided to students. The voucher code will need to be entered by the learner in order to access the course they will be taking. 

Do I need to buy a voucher?
If you are purchasing a course for yourself there is no need to purchase a voucher. Vouchers are mainly used when a trainer or training center are conducting a course for multiple students. Or if the person responsible for payment is not the same person taking the course.

May I cancel a course? 
There are no refunds or exchanges once you have purchased the course. There is an option to remove a course prior to completing the checkout process. 

How long do the courses take to complete?
The course lengths vary, and can be found on the course description page.

Are there credits / CEUs available for the courses?
No, not at this time. Future courses may offer CEUs or credits.

After I purchase, when is the course available to me?
The course is available as soon as you receive purchase confirmation, which is immediate for online payment. If you are paying with PO, this process will take 24-48 hours. Go to My Dashboard, and you will see all courses you have purchased. 

How long can I access the course?
Courses are available for one year after the purchase date.
Those provided with a voucher code, the course will be available for one year after you have redeemed the voucher.

Can I share the online course content with others?
Each course is specific to the learner. You are not allowed to share the content with others.

Which courses are currently being offered?
There are courses covering various topics from soldering to wire harness to ESD. 
The IPC EDGE search menu allows you to filter by topic, format, all learning, or search.

When will other courses become available?
New courses will be added at various times throughout the year. When a new course becomes available it will be listed on the home page of IPC EDGE as a “Featured Course”

What score must I achieve in order to pass an exam?
Minimum exam scores vary by course. Most courses will require a 70% score but some courses will require a higher score. Check the course description for minimum score requiremnts.

Who sees my exam scores?
Exam scores are visible to the learner. 

How many times can I take an exam, is there a waiting period, and is there a cost to retake an exam?
You are allowed to re-take the exam two additional times at no cost. After the third exam if you do not pass, access to the course will be locked. You will have to repurchase the course in order to have access to the course.

Are the courses available in multiple languages?
Multiple languages are not available yet.  

How do I find out more about IPC membership?
To learn more about IPC membership please visit our IPC Membership page.

How can I get more information or help?
For all information and assistance, you can receive support from the IPC certification team by using the HELP DESK.  *Note* You must create a login for the HELP DESK in order for your inquiry to reach us successfully. 

ESD Frequently Asked Questions

What is ESD?
Electrostatic Discharge (ESD)

Who developed the ESD Certification Program?
The program was co-developed by IPC and EOS/ESD Association Inc. 

My company already has ESD training, why should I consider the IPC and EOS/ESD program? 

The ESD Certification programs fill a gap within the electronics industry –there is no consistent training for trainers or operators from company to company on ESD practices and theory.   The creation of these programs trains to a standardized curriculum for a global industry. 

Currently there is no other validation through certification for ESD principles for trainers and/or operators.   This program was Co-developed with the industry’s leading authority and subject matter experts on all things ESD (EOS/ESD Association, Inc.) 

ESD Certification offers verification of knowledge, skills and ability to apply ESD theory and physics through a rigorous program curriculum that provides comprehensive content and a standardized approach to ESD best practices and assesses a student’s knowledge through a high stakes certification exam.
The ESD Certification program also meets new ISO requirements and complies with ANSI/ESD S20.20.

What ESD programs are available?
    ESD Certification for Trainers
•    Certified ESD Trainer (CET)     
    ESD Certification for Operators
•    ESD Certified Operator (ECO) 

How is the certification program delivered? 
•    The ESD Certification program has a blended learning approach.  The program is delivered both online and in the classroom.  
•    Operators can only be trained and certified by a CET 
•    Training can take place at a Training Center or a Company site
•    ESD certification for trainers (CET) is offered online through IPC EDGE
•    ESD certification for operators is offered online (IPC EDGE) and in classroom

Is there a Certification Maintenance requirement? 
Yes.  The Certified ESD Trainer (CET) is required to maintain certification every two years and the ESD Certified Operator (ECO) is required to maintain certification every two years 

What is the program duration?
•    Typically, it will take about 3 hours for the ESD certification for trainers
•    Typically, it will take about 2 hours for the ESD certification for operators

What are the learning components of the program?
ESD Certification for Trainers 
•    Online Course: ESD Theory & Physics Principles
•    Online Exam: ESD Principles (Requires 80% grade)
•    Online Course: ESD Advanced Instructor Training Principles and Control Procedures
•    Online Exam: ESD Advanced Principles (Requires 80% grade)
•    Customizable Trainer Curriculum for ESD Operators

ESD Certification for Operators
•    Online Course: ESD Theory & Physics Principles
•    Online Exam:  ESD Principles Exam (Requires 80% grade)
•    Classroom Training – Provided by a CET - Control Policies and Procedures
•    Online Exam:  ESD Specific Company Requirements (Requires 80% grade)

Is there a prerequisite to becoming an ESD Certified Trainer (CET)?

No there is no prerequisite. You are required to be a CIS, CIT or MIT to be eligible to become a CET. 

Are languages available at this time?

Not at this time. The program is only available in English. IPC is considering various languages for ESD certification and other courses on IPC EDGE. IPC will inform our users when new languages are available.

What is the difference between the ESD certification program and the ESD video training IPC sells?
The ESD certification program provides advanced training of the trainer and operator, with verification of that knowledge as well as providing the certification of that training. The DVD is an excellent general training tool which anyone in the organization can use. There is no training or certification by a trainer.